Delivery & Shipping Information

🚚 Delivery & Shipping Information

At SH-RD India, we are committed to delivering your scalp and hair care essentials quickly, safely, and with care.

📦 Shipping Partner

We deliver all orders through Shiprocket, our trusted shipping aggregator, to ensure reliable and timely delivery across India.

⏱️ Shipping Time

• Processing Time: Orders are processed within 24 business hours

• Delivery Time: Estimated delivery time is 2–4 business days, depending on your pin code and courier partner

• Tracking details will be shared via email and SMS after dispatch

💳 Payment Policy

• We accept Prepaid Orders Only (via UPI, Net Banking, Debit/Credit Cards, Wallets, etc.)

• Cash on Delivery (COD) is not available

🚫 Return & Exchange

• Please note that we do not accept returns or exchanges due to hygiene and product safety protocols

• Every order is securely packed, quality-checked, and shipped with care

• For refund conditions, please refer to our Refund Policy

✅ 100% Original Guarantee

All products on www.shrdindia.com are:

• 100% genuine, sourced directly from the manufacturer in Taiwan

• Manufactured by:
  SHAAN HONQ INT'L COSMETICS CORP
  29 F., No. 55, Zhongzheng 3rd Rd., Xinxing Dist., Kaohsiung City 800307, Taiwan (R.O.C.)

📞 Customer Support

If you need any assistance, feel free to reach out to us:

• 📧 Email: care@shaanhonq.in

• 📱 WhatsApp: 9220441075

• ☎️ Phone: +91 9220441075

• 📞 Toll-Free: 1800 257 8939

• 🕘 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (Excluding National Holidays)