Privacy policy

Effective Date: 23rd July 2025

At SH-RD India (operated by Shaan Honq International Cosmetics Private Limited), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information in compliance with Indian laws, including the Information Technology Act, 2000 and its associated rules.

1. Data We Collect

A. Personal Information:

  • Name

  • Phone number

  • Email address

  • Shipping and billing addresses

  • Payment method details (collected via secure payment gateways)

B. Non-Personal Information:

  • IP address

  • Browser type

  • Time zone and location

  • Pages visited and time spent on the site

2. Purpose of Data Collection

We use your data for the following legitimate purposes:

  • To process and deliver your orders

  • To communicate order updates and promotional offers

  • To enhance user experience on our website

  • To comply with legal and regulatory obligations

  • To detect and prevent fraud or misuse of services

3. Sharing of Information

We do not sell or rent your personal data. We may share it only with:

  • Payment gateway providers for secure transactions

  • Courier partners (Shiprocket) for order delivery

  • Government authorities, if required by law or to comply with legal processes

All third-party service providers are obligated to maintain confidentiality and protect your data.

4. Cookies

We use cookies and similar technologies to:

  • Improve site functionality and performance

  • Personalize your experience

  • Monitor usage patterns for analytics

You may disable cookies in your browser settings, though this may affect website functionality.

5. Data Protection & Security

We adopt reasonable security practices and procedures in accordance with Rule 8 of the IT Rules, 2011, including:

  • SSL encryption

  • Secure data servers

  • Restricted access to personal information

Despite our efforts, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Indian law, you have the right to:

  • Access and correct your personal information

  • Withdraw consent (where applicable)

  • Raise grievances related to your data

To exercise your rights, email us at care@shaanhonq.in

7. Grievance Redressal

If you have any complaints or concerns regarding your personal data, you may contact our Grievance Officer:

Grievance Officer
📧 care@shaanhonq.in
📍 Shaan Honq International Cosmetics Pvt. Ltd.
A-2/5, Sector 17 Dwarka, New Delhi – 110075, India
📞 +91 9220441075 | Toll-Free: 1800 257 8939
🕘 Mon–Sat, 10:00 AM – 6:00 PM

8. Jurisdiction

This policy shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in New Delhi, India.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page along with the “Effective Date.” Continued use of the site implies acceptance of the revised policy.